Delivery Information
At Avene Clothing Shop, we understand that timely delivery is crucial to your shopping experience. We strive to ensure that your orders are processed and delivered as quickly and efficiently as possible. Below, you’ll find detailed information about our delivery options, shipping times, and more.
Shipping Options
We offer two main shipping options to cater to your needs:
- Standard Shipping: This option uses either DHL or FedEx and typically takes 10-15 days after dispatch. The shipping fee is $12.95.
- Free Shipping: For orders over $50, we offer free shipping using EMS. This option usually takes 15-25 days after dispatch.
Order Processing
Once you place an order, it takes us 1-2 business days to process it. During this time, we carefully prepare your items to ensure they arrive in perfect condition.
Delivery Times
Our delivery times vary depending on the shipping method you choose:
- Standard Shipping: 10-15 days after dispatch.
- Free Shipping: 15-25 days after dispatch.
Please note that these times are estimates and can vary based on your location and any unforeseen delays.
International Shipping
We ship globally, with the exception of some remote areas and parts of Asia. Our international shipping options ensure that no matter where you are, you can enjoy our stylish and comfortable clothing.
Tracking Your Order
Once your order has been dispatched, you will receive a tracking number via email. This allows you to monitor the progress of your delivery and know exactly when to expect your package.
Returns and Exchanges
If for any reason you are not satisfied with your purchase, you can return it within 15 days of receiving your order. Please refer to our Returns Policy for more details on how to proceed.
Contact Us
If you have any questions about your delivery or need assistance, please don’t hesitate to contact our customer service team at [email protected]. We’re here to help!
Thank you for choosing Avene Clothing Shop. We look forward to delivering your next favorite outfit!